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Telefunken RMA Form

INSTRUCTIONS FOR SHIPMENT OF REPAIRS:

  • Please fill out and submit the form below to request an RMA number. Your request will be reviewed and we will contact you ASAP with your specific RMA number.
  • Please clearly write your issued RMA number on the outside of the carton or within the reference area on the shipping label.
    • TELEFUNKEN is not responsible for items sent for repair without obtaining an RMA number prior to shipment.
  • POWER SUPPLY AND CABLE MUST BE INCLUDED WITH ALL TUBE MICROPHONE REPAIRS
  • Please take care to securely package all items for shipment
  • Ship your package to:

TELEFUNKEN Elektroakustik
ATTN: Repairs
300 Pleasant Valley Rd
STE D
South Windsor, CT 06074

REPAIR SHIPPING COST:
All customers are responsible for shipping products to TELEFUNKEN for repair.
Non-warranty repair customers are also required to pay for return shipping.

Return Shipping Address

Details

If you are unable to locate your serial number please enter "N/A" and we will assist you after this form has been submitted.
Click or drag a file to this area to upload.
If available please provide a short audio clip with examples of the potential malfunctions. File size must be under 15 MB.
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Live From the Lab
Legal

TELEFUNKEN provides these multitrack audio files for the sole purpose of allowing individuals an opportunity to utilize them for home studio use and for educational purposes only.

No commercial use is permitted.  Any commercial use or reuse is strictly forbidden.

By downloading any track hereunder the user agrees to properly attribute all copyrights and to display the following on any non-commercial reuse of the video and multitrack audio files as follows:

“All audio files have been engineered and recorded by TELEFUNKEN Elektroakustik and are presented for educational and demonstrational purposes only.”

Live From the Lab
About

The LIVE FROM THE LAB live music video series is recorded and filmed at TELEFUNKEN Elektroakustik’s facility in South Windsor, CT. Each session is tracked live exclusively with TELEFUNKEN microphones and features unique performances from a variety of local, regional, national, and international artists and ensembles.

The multitrack audio files from these sessions are available for free download via clickable links below the individual performance videos. All audio files are presented in .WAV format and were recorded at 24bit / 48KHz sample rate. They are clearly labeled in the same format with the source listed first (LEAD VOX, ACOUSTIC, PIANO), followed by the microphone used (C12, AR-51, etc) and can be downloaded and imported into your Digital Audio Workstation of choice.

For more additional content please visit livefromthelab.net